Welcome to your new NAPSA Member Portal. We've replaced our old member area with your own Project Board - one secure space where everything lives: your training, your benefits, your registration, your renewals, and a direct line to our team.
Log in to your board here: https://napsa-sourcing.monday.com/
If you come to us from the main NAPSA website, you can login by going to the Member Portal option on the right.
Below, Sarah from the NAPSA team provides a full tour of our member boards. It only takes a few minutes and it'll make everything that follows much easier.
A quick tour of your board
What you'll see when you first log in
You'll have received an email invite from NAPSA via Monday.com (please check your spam folder just in case!). Click the link, and if you don't already have a Monday account you'll be prompted to create one - it's free and takes seconds.
Once you're in, you'll see your board with your company name and NAPSA member ID at the top.
A note on your ID: if you've been with us a while, the format has changed. Rather than just a number, your ID is now written as NAPSA-1234. Keep it to hand - you'll need it for discounted insurance quotes, discounted training, and other member benefits.
Tip: close the left-hand navigation pane using the arrow button. It gives you the full width of the page to work with.
Your Starting Point
Your first tab is the Starting Point. If you've joined our Complete Property Sourcing Programme, you'll find seven steps here aligned with the course content — data protection training, AML training, and so on — leading up to registration.
NAPSA Members (without the Complete Programme) will have four, including your 10 Steps to Setting Up Your Sourcing Business course.
You'll also see a welcome message from your account lead. Wherever there's a message icon, click it to open the note. We've added guidance around each course explaining what to do and why it matters.
About your goal dates: we set these for every member to keep you motivated and on track, based on a 30-day plan. They are not fixed deadlines. If you don't hit one, nothing happens to your course access — and if you need more time, just tell us and we'll happily shift the rest of your dates to suit you.
As you work through, we'll update each course to working on it, then complete, so you always have a clear view of your progress. To open a course, just click its link — it takes you straight to your library and directly into that course, right where you left off.
Your benefits, support and renewals
Your account at a glance
Under Account you'll find your status:
Ready for registration — the default for new members and anyone still in training
In Review - We will switch your status to this once we receive the go-ahead to start your first review
Approved — a green icon once you're accredited
Expired — turns red if any registration or insurance lapses after approval
You'll also find your NAPSA ID and quick links to the Member Community, your courses and documents library, and — once you're approved — your NAPSA company profile.
Member Benefits
The Member Benefits tab collects everything available to you, and it keeps growing. There's a set of benefits you can use straight away, and a further selection that unlocks once you're accredited.
Getting support
There's a Support tab on every member's board. Fill in the quick form with your name and question, and our team will come back to you within one working day. Scroll to the bottom of that tab and you'll find every ticket logged — your question, our answer — so you can always find it again later.
Prefer to talk? Call the office 9am–5pm, Monday to Friday (excluding bank holidays) on 01200 411 570
Renewals
Once you've registered, we input all your key dates — every registration and the training you need to keep current. Rows turn orange as a date approaches and red when it's due or expired, and you'll get email reminders well in advance.
Each row includes a renewal link, and when you've renewed, simply upload your confirmation so we can update the date.
⚠️ Worth knowing on HMRC: renew on time and it's £440. Miss the deadline and you'll be charged the full first-year fee — currently £740 for one director, one premises.
Your next step
Log in, click through the tabs, and get familiar with your board.
🔗 https://napsa-sourcing.monday.com/
When you're ready to register your business with us, our next guide walks you through the whole process — including what the review looks like.
